F.A.Q

Main Office - CSSC (Server)
• Countdown 2022
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No our Department have banned cash app in our system and no longer we are allowed to use it
* There is a lot of scam
* There is a lot of errors that we can’t handle on  our ended 


It was recently announced that our Facility in Miami will allow cash app purchases 


If you have an account and you live in Miami Florida you will be available to use cash app for your future purchase 


Q:What if I live in Alabama & Georgia?

A: Cash app will still be unavailable to use as a payment method 


This feature will be activated today March 3’2024


Cash App: https://cash.app/$mainofficecssc


Yes if you have an account and your address is set In Louisiana you will remain eligible to stay connected and you will be transferred to one of our facilities outside of Louisiana when you contact customer support

* Please note: That any Louisiana government card will not work as a payment method & Also some services may not be available to you due to a service location update will be required 

* important Notice: Louisiana will no longer be supported starting January 1’2024



Learn More: https://mainofficecssc.freshdesk.com/support/solutions/articles/151000166520-a-message-from-our-department-october-30-2023-
* important Notice: Louisiana will no longer be supported starting January 1’2024

Lear more: https://mainofficecssc.freshdesk.com/support/solutions/articles/151000166520-a-message-from-our-department-october-30-2023-

Two-Step Verification

Choose where to receive the One Time Password (OTP)

Recover Your Account after Two-Step Verification Fails 

If Two-Step Verification fails and you can't access your account, you can try to recover your account . 

To regain access to your account, you'll need to verify your identity by providing a scan or photo of a government-issued identity document. To protect your account, we won't be able to make changes to your Two-Step Verification settings until your identity is successfully verified. If you are able to sign in to your account, you'll have access to make changes to your account.

Before you begin account recovery, try to sign in with a registered backup method or from a trusted device.

If you still can't sign in, to recover your account:

  1. Go here. 
  2. Follow the on-screen instructions to upload your identity document.
    Make sure that your name and address, and the issuing authority (e.g., state or country) are visible. 
    Cover, conceal, or remove sensitive information such as account numbers or identification numbers. 
The verification process can take 1-2 days to complete. We'll email you to confirm once Two-Step Verification has been disabled. You'll then be able to access your account with only your password.
We do have a good system
• If you get Blocked/Banned then that action will take up to 24 hours tell your account is Unblocked/Unbanned
• If you get Blocked//Banned a 2nd time that action will take up to 48 hours tell your account is Unblocked/Unbanned
• If you get Blocked/Banned a 3rd time that action will take up to 2 day tell your account is Unblocked/Unbanned
• If you continue to go agent our guidelines then your account will be permanently Blocked/Banned and your account will be disabled in our System (Disables Note: If we Disables your account in our System that means your account will be permanently disabled and account data may be lost,deleted or erase from our System)
If our System Blocked/Banned your account for no reason don’t worry we will handle it on our end this may happen sometimes during to a bug,glitch or during to a System error if this happens no date will be lost 
If your account get Banned Under our Blockeding System Grown there is a chance your account may or may not be UNBANNED.
If your account get Blocked you will get 3 warning 1st warning is your account will be Blocked for 24 hour 2nd warning your account will be Blocked for 2 day and 3rd warning your account will be Blocked for 3 day if you keep continue to not follow our policy your account will be Permanently Banned.
Banned wavy mean Our Department is banning numerous of account that maybe abusing our service
BANNED WAVY 
What happens if my account get banned?
* Your account may got banned because it may be abusing our service that we don’t allow
* Your account may have been reported numerous times
* Your account may have been busted and that mean your account is under banned jail (Banned jail mean your account is under review and may or may not get unbanned)

No we would never ask for any important information or social security number in message or email or special social media  we mostly do not ask for social security number if anyone ask for social security number or any other information please go Report A Problem and we will deal with it if it coming from our company
If you receive something that you think it is a scam go report it and don’t reply to that email
What questions would you ask me? We may ask you what your birthday or the last 4 numbers of your cell phone number and we may ask you this over the phone to look into your account or to get access
Report a abuse/scam @ Report A Problem
If you can’t receive newsletter from us that means our System have disabled your newsletter subscribe if you can’t receive newsletter from us well there is nothing we can do about that on our end that usually happens on gmail end or any mailing address you use before reporting your issues to us we would asked to contact your mailing address that you use to see if there can

© if our System disband your newsletter that because our System send you a newsletter But if it doesn’t go through and we keep getting an error message our System will automatically disable your account newsletter access/you will no longer receive newsletter/email from us tell the issue is currently fixed 
Email Error  / Report a problem see if there anything we can do
• Try restart your phone
• Try to sign out and black in


LEARN MORE

Your inbox may be full
Learn more
Main Office Department/Working From Home During To The Coronavirus/Main Office Department (HQ)
Yes here is the reason why we may blocked you on TikTok
* If you spam message you will receive this - Blocked Warning: If you continue to spam message you will be blocked for 24 hours this is a warning
Then if you continue to spam message then you will receive this message - Blocked Warning: If you continue to spam message you will be blocked for 48 hours this is your 2nd warning be careful there might not be a 3rd warning that means you will be permanently blocked

* If you leave rude/hateful comments you will be automatically blocked 
Yes here is the reason we may blocked you
* It the same same as TikTok if you spam message you will receive this message - Blocked Warning: If you continue to spam message you will be blocked for 24 hours this is a warning
Then if you continue to spam message then you will receive this message - Blocked Warning: If you continue to spam message you will be blocked for 48 hours this is your 2nd warning be careful there might not be a 3rd warning that means you will be permanently blocked
* If you leave rude/hateful comments you will be automatically blocked
Yes we usually not active on Facebook but we do have an Team that monitored our page for any rude/hateful comments If we find out or we know you doing this you will receive this message
* Blocked Warning: If you continue to spam message/rude comments or hateful comments you will be blocked for 24 hours this is a warning
Then if you continue to spam message then you will receive this message - Blocked Warning: If you continue to spam message/rude comments or hateful comments  you will be blocked for 48 hours this is your 2nd warning be careful there might not be a 3rd warning that means you will be permanently blocked 
Yes all message/number are currently monitored by our Department HQ and probably our Main Office (CSSC) also if they see any message that is going against our Message guidelines you may be blocked or you number may be blocked
Will I get a warning - mostly like not message using don’t get a warning for some reason but if you contact our Main Office or our Department to talk to them about it maybe they can help if they do help this what will happen 
* Blocked Warning: If you continue to go against our message Guidelines you will be blocked and given a 1st strike be careful this can effect your account 
Then if you continue to go against our guidelines message then you will receive this message - Blocked Warning: If you continue to spam message you will be blocked a given a 2nd strike be careful this can effect your account and also be careful there might not be a 3rd strike that means you will be permanently blocked/disabled 
Your number may have been involved in a group message and our system automatically blocked everyone in that group message.
If your number get blocked in a group message and you not sure why this happened maybe we can help feel free to contact us and we may ask you for your Date Of Birth/Last 4 Number Of Your Phone Number so we can get access to your account.
Learn more: https://support.rover.com/hc/en-us/articles/202838294-What-if-there-s-an-emergency-

We hope it never happens on your watch, but should an emergency arise—such as an injured, sick, or lost dog—call Rover's Trust & Safety team at 888-727-1140 to report it immediately so we can help resolve it as quickly as possible.

Tip: Whether you’re a pet parent or a sitter, you can help prevent some situations from becoming emergencies by having on hand the most up-to-date records of your dog’s or your client’s dog’s medical history, immunizations, diet, and special needs. Your Meet & Greet before the booking is a good time to discuss this information.

Rover offers the following services in case of emergency:

• 24/7 Emergency Support: Rover's Trust & Safety team is standing by around the clock to help you if an emergency arises. Phone us the moment you need us, at 888-727-1140.

• The Rover Guarantee: Rest assured, every stay is backed by the Rover Guarantee. Learn more about what's covered under the Guarantee here.  

• Sitter Resources: Discover posts covering how to prevent dog escapes, read dog body language, and much more here.

It will show in our system that you are using rover we do not support non dog service only service we support is rover so to take care of people dog you will need to accept bookings in rovers system if you are a team member and taking bookings in our system that we do not allow and using rovers but there is no poofs in rovers that you are watching that dog you will be Held responsible for that animals if that animals get out please contact rovers or our Department so we can get a missing pet alert out immediately.
If you prank call our Department your number will be Temporary/Permanently Blocked.
If you prank call our Department your number will be Temporary/Permanently Blocked.
Since we are working at home there is some stuff we can or can’t do wild we at home a backup Server database have been added to keep everything running if any reason your account get Blocked/Banned we will do our best to help but to let you know it may take up to 24 to 7/ hour wild we at home.
​Backup Server Database ​​​

(🚨 WE ARE UNDER A CODE RED 🚨)

⚠️ Hours or services may differ due to COVID-19 ⚠️

EVENTS
COVID-19 alert
Event information may be out of date due to the coronavirus (COVID-19). Confirm details with event organizers.
More about COVID-19
If our system/Database Blocked your account, Banned your account by a mistake/misunderstanding we will have you account UnBanned/UnBlocked as soon as possible

Why this may happen it may happen because the weather or a error in the system or database.
If our system/Database Blocked your account, Banned your account by a mistake/misunderstanding we will have you account UnBanned/UnBlocked as soon as possible

Why this may happen it may happen because the weather or a error in the system or database.
If you account get Blocked/Banned for no reason we will try our best to help
​• How this happens? This can happen during to a late fees or a late fees was changed to your account so our system Blocked/Banned your account if this happens I can’t say how long your account may be disabled but we will do our best to help.

We updated our Privacy  to change or updated a lot of Error Bugs Issues and any glitch

• We don’t only care about money we do Discount/Coupon sometimes to try to get your price lower 


• we care about you we are here for you just message or call us today 


• if our team treated you please let us know as soon as possible email us @ mainofficedepartment@gmail.com


• if you treated our Team/Employee you will have to deal with our Department and your account may be reported 


• Pleases do not report Faulted/Fake Information  we take all reporters very serious / all report is open as a ticket 

• if you report Faulted/Fake report this may effect your account 


• Visit our help center- https://customerservicehelpcenter.helpsite.com/

Last Updated: February 16/2020
Get an email saying we reviewing your account we usually don’t review people account case we receive an report or we receive an notification saying you account inactivated that means your account haven’t been used we that only reason we will be reviewing your account.
Please respect our family’s/friends privacy

We care about our family’s/friends and we are here for them to talk to but if we go against there privacy we may brake that trust and then they may not trust us no more 
Yes all call will be currently monitoring and records for safety reasons 
Expect call to be monitoring and records @
• Our Department
• Our Office
• Our Main Office 
Yes you can get a couple of your call records just request it when you are speaking with someone or email mainofficedepartment@gmail.com to request your call records copy
If we are unavailable to send you a copy of your call records we maybe having issues with that records or it didn’t go through or you don’t have permission to receive your copy this may happen because we may need some information that is required.
Copyright © Policy

Copyright Policy

We have added a copyright Details 

• If you want to use our content for your social media we do say please get permission from our Department to say so if we seen something that belong to us your will get a copyright claim or a message saying please remove the post 


• instagram - we are currently watching for any one that using our post/story without permission


• Facebook - we are currently watching for any one that using our post/story or Facebook feeds without permission


• Twitter - we are currently watching for any one that using our post without permission


• Website - website have copyright 


• Youtube - we are currently watching for any one that using our video/story without permission 

STOLEN FROM US OUR 

DEPARTMENT WILL DO A 

COPYRIGHT CLAIM)
• TikTok - we are currently watching for any one that using our post without permission

Copyright © Policy 
If Our Copyright © System noticed an copyright then our system will automatically take action to your content or one of our copyright © trams will be alerted and they will take action
What social media we take action to
• YouTube
• Instagram
• Snapchat
• Twitter
• TikTok
• Website
• Other
There is sometimes our copyright request don’t go tho and also to use our copyright/content please get our permission first if you don’t have permission our team/copyright may automatically take action 
What We Offer 
• Free Support 
• Help Center
• Payment Support 
• Chat With An Agent 
• Customer Support 
• Help Center Is Active 
• Reply To Message & Comment If Needed 

⚠️Warnings: most of our team is working at home during to the Coronavirus ⚠️

To support you during these challenging times, we've created COVID-19 Support, a place to help you find the right resources.

What else you should know:

  • For up-to-date information about government stimulus payments, go to chase.com/stimulus
  • To guard against phishing, don't click links in emails or texts unless you're sure that they're authentic. And never provide your usernames or passwords outside of the normal secure sites or apps you use like this app and chase.com. Please know that we'll never ask for confidential information like this if we reach out to you.
Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms may have COVID-19:
Fever or chills
Cough
Shortness of breath or difficulty breathing
Fatigue
Muscle or body aches
Headache
New loss of taste or smell
Sore throat
Congestion or runny nose
Nausea or vomiting
Diarrhea
Look for emergency warning signs for COVID-19. If someone is showing any of these signs, seek emergency medical care immediately:
Trouble breathing
Persistent pain or pressure in the chest
New confusion
Inability to wake or stay awake
Bluish lips or face
Learn more on cdc.gov

System Updated:

Square payment will no longer be taken please email 

systempaymentsupoortcenter@gmail.comfor help with a payment on that end

 

Square is denied us from accepting payment and will not allow us to use their services.

(due to security concerns and the obligations of our agreements with card networks and other financial institutions, we cannot provide additional details.)


It was recently announced that our Facility in Miami will allow cash app purchases 


If you have an account and you live in Miami Florida you will be available to use cash app for your future purchase 


Q:What if I live in Alabama & Georgia?

A: Cash app will still be unavailable to use as a payment method 


This feature will be activated today March 3’2024


Cash App: https://cash.app/$mainofficecssc


No our Department have banned cash app in our system and no longer we are allowed to use it
* There is a lot of scam
* There is a lot of errors that we can’t handle on  our ended 

If our system detected an account outside of US your account may be terminate or suspend

All accounts must be in the US or our system detected an outside of US our system will take action to your account&nbsp;</span>

My account maybe:

• Temporary Banned

• Temporary Blocked

• Account Terninate

• Account Suspend

• Account Lock 🔒 

• Account Removed (⛔️Can’t Be Restore From Cloud If Account Get Removed⛔️)

• Account Determined

• Blocked: Suspected Actually


Our

Terms of Service ("Terms") - https://www.termsfeed.com/terms-service/d1bcd4458b48ce12aa0234355d250cf8

Our 

Terms and conditions - https://www.websitepolicies.com/policies/view/Uy2XykG5

We do shipping with USPS
USPS Tracking Number > https://tools.usps.com/go/TrackConfirmAction_input
We do shipping with UPS
UPS Tracking Number > https://www.ups.com/us/en/Home.page
I BUILT MY SITE FOR FREE USING