Cloud Sync & Account Cloud Is Down & Technical Difficulties With Account Cloud Had Been Resolved - Main Office

18 min read

09 Apr

09Apr

Ongoing Incidents

Started: Apr 03, 02:45 AM EDT

Duration: 6 days, 13 hours, 38 minutes

Technical Difficulties With Account Cloud

Recent Update: [ Verifying ] Thanks for your patience and understanding this incident is taking longer than expected so one again we are verifying the fixed solution.

Affected services

Service/System/Account/

Started: Apr 01, 02:47 AM EDT

Duration: 1 week, 1 day, 13 hours, 36 minutes

Cloud Sync & Account Cloud Is Down

Recent Update: [ Verifying ] This incident is resolved but haven’t been released

Affected services

Service/System/

+ 1 more..

Incident Sloved (If you was recently affected an specialist team will reach out to you shortly)

Resolved

Apr 01, 02:47 am - Apr 09, 04:31 pm EDT

Cloud Sync & Account Cloud Is Down

We are temporary experiencing issues with account sync & account cloud ☁️ we are currently working on a solution (Please note: If you are experiencing data loss or data compression due to this issue please contact support team mainofficecssc@gmail.com for assistance on your account)

Location affected: Alabama,Georgia

Apr 01, 05:35 AM

Investigating

We are working on it. Thanks a ton for your patience

Apr 01, 05:40 AM

⚠️ Something Went Wrong ⚠️

We are having technical difficulties at the moment something went wrong please don’t worry we are working on it please report any account concerns if necessary.

Apr 01, 06:03 AM

Being Work On

We are working on it. Thanks a ton for your patience

Apr 01, 01:13 PM

Identified

We had identified the issue and we are working on a solution

Apr 01, 01:19 PM

In Progress

We had found the solution and it is In progress and waiting to be verified

Apr 01, 08:34 PM

Verifying

We are verifying the fixed

Apr 02, 11:32 PM

⚠️ Something Went Wrong ⚠️

We having technical difficulties this issue is taking longer then we expected

Apr 03, 04:14 AM

Being Work On

We are working on it. Thanks a ton for your patience

Apr 04, 06:02 PM

Verifying

This incident is resolved but haven’t been released

Apr 09, 04:31 PM

Resolved

Incident Sloved (If you was recently affected an specialist team will reach out to you shortly)

Resolved

Apr 03, 02:45 am - Apr 09, 04:33 pm EDT

Technical Difficulties With Account Cloud

We are sorry for any inconvenience caused we are currently working on this issue please continue to be patient while we have system development come In And look at the issue and while we work on a solution.

Apr 03, 04:16 AM

Being Work On

We are working on it. Thanks a ton for your patience

Apr 05, 03:25 AM

Verifying

Thanks for your patience and understanding this incident is taking longer than expected so one again we are verifying the fixed solution.

Apr 09, 04:33 PM

Resolved

Incident Sloved (If you was recently affected an specialist team will reach out to you shortly)

System Update

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