Status Archive
Update: Mobile check deposits are now functioning normally.
October 20, 14:59 PST
Update: Mobile check deposits is currently unavailable. Our teams are working to make this feature available again ASAP. Thank you for your patience.
October 20, 14:02 PST
Update: All card purchases and ATM withdrawals are functioning normally. We sincerely apologize for the frustration and inconvenience that this disruption may have caused.
August 2, 19:56 PST
Update: Some members may be experiencing intermittent issues with their debit or credit card and ATM withdrawals. Our team is working with our partners to resolve the situation ASAP.
August 2, 17:16 PST
🚧 Some members may experience intermittent issues with mobile check deposits
💳 Regular card purchases and ATM withdrawals are working normally.
🙏 We apologize for any inconvenience and thank you for your patience.
July 16, 16:00 PST
🚧 Upcoming Maintenance
We’re making improvements! Some card transactions (including SpotMe & ATM), the Chime app and our website may be unavailable for approximately 15 minutes, at 10:40pm-10:55pm PT and 12:10-12:25am PT.
April 22, 20:00 PST
Update: We are currently experiencing intermittent issues with the Chime Bot, Live Chat, and In-App Support. Our teams are working diligently to bring these features back online. The Chime App, Card transactions and ATM withdrawals have not been affected and are working normally. We appreciate your patience.
April 22, 17:56 PST
🚧 Some members may experience intermittent issues with Mobile Check Deposit
💳 Regular card purchases and ATM withdrawals are working as expected.
🙏 We apologize for any inconvenience and thank you for your patience.
April 13, 13:05 PST
Update: We’re currently experiencing delays with direct deposit processing. Our teams are working to resolve this ASAP. Thank you for your patience.
March 12, 14:30 PST
Update: Chime mobile apps are now functioning normally. We sincerely apologize for the frustration and inconvenience that this disruption may have caused.
February 26, 9:00am PST
Update:⚠️ Mobile App login is currently unavailable if members are not already logged in.
Our teams are working to make this feature available again ASAP. Thank you for your patience.
February 26, 6:55am PST
Update: Due to a service disruption at the Federal Reserve, some deposits and transfers may be delayed. Please refer back to this page for any service interruption updates.
The Federal Reserve does not have details on individual deposits and transfers.
February 24, 2:40pm PST
Update: We’re happy to report that all Chime services are now functioning as expected. Thank you for your patience.
February 23, 12:30pm PST
Update: ⚠️ In-app support is currently unavailable.
Our teams are working to make this feature available again ASAP. Thank you for your patience.
February 23, 10:30am PST
Update: Some members may experience delays receiving notifications for recent transactions.
February 1, 12:00pm PST
Update: We’re happy to report that all Chime services are now functioning as expected. Thank you for your patience.
January 8, 15:25 PT
Update: We are currently experiencing intermittent issues with our In-app support.
Card Purchases, SpotMe, Direct Deposits, and ATM withdrawals are working normally. Our teams are working diligently to resolve these issues.
January 8, 15:10 PT
Update: We are currently experiencing intermittent issues with our mobile app and website. Roundups, Direct Deposits, and Mobile Check Deposits are currently unavailable.
Card Purchases, SpotMe, and ATM withdrawals have not been affected and are working normally. Our teams are working diligently to resolve these issues.
January 8, 14:45 PT
Update: We’re happy to report that most Chime services are now functioning normally. We sincerely apologize for the disruption. Thank you for your patience.
4:02PM PST
Update: Experiencing intermittent issues with money transfers and Pay Friends
Our team is working to restore availability ASAP. Thank you for your patience.
3:35PM PST
Update: Money transfers and Pay Friends are currently experiencing intermittent availability. Our teams are working to make these features available again ASAP. Thank you for your patience.
December 8, 15:05 PT
Update: We’re happy to report that all Chime services are now functioning normally. We sincerely apologize for the disruption. Thank you for your patience.
November 25, 16:15 PT
Update: We’re happy to report that all Chime services are now functioning normally with the exception of In-App and Live Chat support. We sincerely apologize for the disruption. Thank you for your patience.
November 25, 11:15 PT
Update:We’re happy to report that all Chime services are now functioning normally with the exception of Round-Ups and Linking from 3rd Party Apps. We sincerely apologize for the disruption. Thank you for your patience.
November 25, 10:30 PT
Update: We are currently experiencing intermittent issues with our mobile app and website. Our teams are working diligently to bring everything back online. Card transactions and ATM withdrawals have not been affected and are working normally with the exception of SpotMe purchases.
November 25, 07:15 PT
Update: We are currently experiencing intermittent issues with our mobile app. The issue has been identified and our teams are working diligently to bring everything back online. Card purchases and ATM withdrawals are working normally.
November 17, 15:15 PT
Update: All Chime services are functioning normally with the exception of Round-Ups and Linking from 3rd-party Apps. We sincerely apologize for the disruption. Thank you for your patience.
November 2, 6:35 PT
Update: We’re happy to report that all Chime services are now functioning normally. We sincerely apologize for the disruption. Thank you for your patience.
November 1, 1:58 PT
Update: We’re happy to report that all Chime services are now functioning normally with the exception of Round-Ups. We sincerely apologize for the disruption. Thank you for your patience.
November 1, 1:15 PT
Update: We’re happy to report that all Chime services are now functioning normally with the exception of Round-Ups and Linking from 3rd-party Apps. We sincerely apologize for the disruption. Thank you for your patience.
November 1, 12:10 PT
Update: We are currently experiencing intermittent issues with our mobile apps. The issue has been identified with our payments processor and our teams are working diligently to bring everything back online. Card purchases and ATM withdrawals are working normally
November 1, 9:46 PT
Update: We’re happy to report that all Chime services are now functioning normally. We sincerely apologize for the disruption.
October 31, 16:39 PT
Update: We’re happy to report that all Chime services are now functioning normally with the exception of Round-Ups. We sincerely apologize for the disruption.
October 30, 18:45 PT
Update: We’re happy to report that all Chime services are now functioning normally with the exception of Round-Ups and some notifications. We sincerely apologize for the disruption.
October 29, 18:05 PT
Update: Card purchases and ATM withdrawals are now working normally including SpotMe purchases. We are still seeing intermittent outages with our mobile apps. The issue has been identified with our payments processor and our teams are working diligently to bring everything back online. Please reference this page for updates on our progress as we restore services. Thank you for your patience.
October 29, 13:30 PT
Update: We are currently experiencing intermittent issues with our mobile app and website. Our teams are working diligently to bring everything back online. Card purchases and ATM withdrawals are working normally with the exception of SpotMe purchases.
October 29, 10:35 PT
Update: We are currently experiencing intermittent issues with our mobile apps and website. Our teams are working diligently to bring everything back online. Card purchases and ATM withdrawals are working normally with the exception of SpotMe purchases.
October 28, 21:55 PT
Update: 🚧 We’ll be hard at work making improvements to your Chime experience tonight from 11pm-1am PT (2am-4am ET). During the maintenance period, debit and credit transactions, access to funds, view your balance, or change account settings in the app or website will be unavailable.
October 26, 17:00 PT
Update: 🚧 We’ll be hard at work making improvements to your Chime experience tonight from 10-11pm PT (1-2am ET).
⚠️ SpotMe transactions will not process during the maintenance period.
💳 Card transactions, direct deposits, and ACH transfers will not be affected.
October 20, 20:00 PT
Update: Some members with The Bancorp Bank accounts may experience a delay receiving their direct deposit today. The issue has been identified and is being resolved. Please reference this page for updates. Thank you for your patience.
October 8, 15:45 PT
Update: 🚧 We’ll be hard at work making improvements to your Chime experience tonight from 11pm-1am PT (2am-4am ET). During the maintenance period, debit and credit transactions, access to funds, view your balance, or change account settings in the app or website will be unavailable.
October 5, 23:00 PT
Update: Some members may experience intermittent issues with SpotMe and slowness with our mobile app. Regular card purchases and ATM withdrawals are working normally. Please reference this page for updates on our progress. We apologize for any inconvenience and thank you for your patience.
September 1, 15:15 PT
Some members may experience intermittent issues with SpotMe and slowness with our mobile app. Regular card purchases and ATM withdrawals are working normally. Please reference this page for updates on our progress. We apologize for any inconvenience and thank you for your patience.
August 14, 08:40 PT
Update: We’ve learned our phone lines aren’t working for some members. If you need to reach Chime Member Services, please email support@chime.com. We’re there 24/7. Please reference this page for updates on our progress. Thank you for your patience.
August 6, 09:30 PT
Update: We experienced intermittent issues with some of our ATM transactions settling. Card purchases and the mobile app are working normally. The issue has been identified with our ATM provider and our teams are getting this resolved. Please reference this page for updates. Thank you for your patience.
July 23, 11:45 PT
Update: We’re currently experiencing intermittent issues with our mobile services. Card purchases and ATM withdrawals are working normally. The issue has been identified with our payments processor and our teams are working diligently to bring everything back online. Please reference this page for updates on our progress as we restore services. Thank you for your patience.
July 22, 09:45 PT
Update: We’ve learned our phone lines aren’t working for some members. If you need to reach Chime Member Services, please email support@chime.com. We’re there 24/7.
June 26, 9:30 PT
Update: Phone Support is intermittently available. For 24/7 access to Chime Member Services, please email: support@chime.com.
June 18, 14:00 PT
Update: Transaction Notifications for card purchases will be delayed up to 15 minutes due to routine maintenance from 11:00am – 11:15am PT today.
June 12, 11:00 PT
Update: 🚧 In-App Support is currently unavailable. If you need to reach Chime Member Services, please email: support@chime.com for 24/7 support.
June 9, 18:00 PST
Update: Routine Maintenance 11:00pm – 11:30am PT tonight
We’re making improvements to Chime
SpotMe transactions will not process during the maintenance period
April 27, 23:00 PST
Update: Routine Maintenance 11:30pm – 12:30am PT tonight
We’re making improvements to Chime
SpotMe transactions will not process during the maintenance period
Mar 23, 20:40 PST
Update: Routine maintenance is over. We’re happy to report that all Chime services are now functioning normally.
Mar 1, 19:45 PST
Update: Routine Maintenance 7:00-7:45pm PT tonight
We’re making improvements to Chime
SpotMe transactions will not process during the maintenance period
If you plan to make a purchase during this time, please confirm that your card is currently enabled
Mar 1, 16:20 PST
Update: We’re happy to report that all Chime services are now functioning normally. To restore full functionality of your app, please restart your phone. We sincerely apologize for the disruption.
Feb 26, 16:51 PST
Update: The Chime iOS app is now available. Card purchases and ATM withdrawals are working normally. We continue to experience issues with our Android mobile app.
Feb 26, 12:24 PST
Update: SpotMe transactions are now available. Card purchases and ATM withdrawals continue to work normally We are still experiencing issues with our mobile and web services. Card purchases and ATM withdrawals are working normally.
Feb 26, 12:12 PST
Identified: We’re currently experiencing intermittent issues with our mobile and web services. Card purchases and ATM withdrawals are working normally. Your funds, account and personal information are secure. Our teams are working diligently to bring everything back online. We sincerely apologize and thank you for your patience.
Feb 26, 10:45 PST
All core Chime services have been working normally as of Saturday, October 19, 2019. We encourage members to review our FAQs for additional details regarding the service disruption and how it may have impacted you.
We will continue providing updates on our status page and will follow up with more information about our plan for making this right.
From all of us at Chime, thank you for your patience and for being part of the Chime family.
Oct 20, 15:38 PDT
Update – All core services are available including real-time balances and transaction history. Our team is here responding to your messages and helping where we can. Please know we are deeply sorry for this service interruption and will continue to work around the clock.
Oct 19, 16:10 PDT
Update – We’ve received questions regarding account balances. We take these matters very seriously and are investigating with our processor. Balance information has been temporarily removed from the app until we can provide the most up to date balance. Thanks for your patience, your money is safe.
Oct 18, 14:15 PDT
Update – Chime Availability
✅ Purchases, ATM withdrawals, direct deposits, ACH transfers, and Chime checkbook are working normally.
💳 If your card is disabled, you can re-enable transactions in the Chime app.
👷♀️ Working to restore Pay Friends, mobile check deposits, and in-app support
Oct 18, 07:35 PDT
Identified – Support Chime’s phone agents are experiencing extremely high call volumes and our hold times are currently over 40 minutes. We know how important it is to reach us during situations like this, and we apologize for the inconvenience.
Identified – Support Chime’s phone agents are experiencing extremely high call volumes and our hold times are currently over 60 minutes. We know how important it is to reach us during situations like this, and we apologize for the inconvenience.
Oct 18, 06:30 PDT
Identified – Card purchases and ATM withdrawals are back online.
Oct 18, 01:30 PDT
Identified – Chime services are now temporarily offline for system updates. Thank you so much for your continued patience.
Oct 17, 23:00 PDT
Identified – Planned downtime for system updates at 2am ET / 11pm PT. Card Purchases, ATM withdrawals, & Phone system will be offline. We’ll notify you when updates are done.
Oct 17, 22:35 PDT
Identified – Intermittent outage for debit card and ATM transactions. Some card transactions are being declined and we are continuing to work on fixing for this issue.
Oct 17, 19:49 PDT
Identified: Intermittent outage for debit card and ATM transactions. Some card transactions are being declined and we are continuing to work on fixing for this issue.
Oct 17, 19:45 PDT
Identified: Intermittent outage for Debit card and ATM transactions currently. We are continuing to work on a fix for this issue.
Oct 17, 18:55 PDT
Identified: Partial outage for Debit card and ATM transactions currently. We are continuing to work on a fix for this issue.
Oct 17, 18:45 PDT
Identified: Debit card transactions and ATMs are online and members can check their Spending Account balance at the nearest ATM. Direct Deposits are posting as normal. We can assure you all account information remains secure. No personal information or transactional information has been affected during this outage.
Oct 17, 10:04 PDT
Identified: Notifications for direct deposit and debit card transactions have been enabled. Direct Deposits are posting as normal. Debit card transactions and ATMs are online. We are still working to restore access to SpotMe transactions as well as the ability to display account information in the Chime app and website.
Oct 17, 6:28 PDT
Identified: Direct Deposits are posting as normal. Debit card transactions and ATMs are online. We are still working to restore access to SpotMe transactions as well as the ability to display account information in the Chime app and website.
Oct 17, 5:29 PDT
Identified: Debit card transactions and ATMs are back online. We are still working to restore access to SpotMe transactions as well as the ability to display account information in the Chime app and website.
Oct 17, 4:47 PDT
Identified: Debit cards are temporarily disabled. We expect this maintenance to be short and will notify you when they are re-enabled.
Oct 17, 4:31 PDT
Identified: In an effort to bring all systems back online, debit card transactions and cash withdrawals will be temporarily disabled at 7:30AM Eastern Time. We will notify you when they are re-enabled afterwards.
Oct 17, 3:39 PDT
Identified: Debit card transactions and ATMs are back online. We are still working to restore access to SpotMe transactions as well as the ability to display account information in the Chime app and website. We are continuing to work on a fix for this issue.
Oct 17, 1:43 PDT
Identified: Debit card transactions are back online. We are continuing to work on a fix for this issue.
Oct 16, 23:35 PDT
Identified: Debit card transactions are back online. We are continuing to work on a fix for this issue.
Oct 16, 23:14 PDT
Identified: We are experiencing a disruption in service that affects access to the Chime app and website. Debit card transactions are online if already enabled in the app. The root cause has been identified and our teams are working diligently to bring everything back online ASAP. We can assure you your account information remains secure, and no personal or financial data is at risk. We are deeply sorry for the inconvenience and appreciate your patience.
Oct 16, 22:18 PDT
Identified: Debit card transactions are back online. We are continuing to work on a fix for all systems.
Oct 16, 19:36 PDT
Identified: The iOS app, website, and debit card transactions are back online. Our teams are working diligently to bring all systems back online ASAP.
Oct 16, 19:23 PDT
Identified: Debit card transactions are back online. We are continuing to work on a fix for this issue.
Oct 16, 18:53 PDT
Identified: Partial outage for debit card purchases. We are continuing to work on a fix for this issue.
Oct 16, 18:43 PDT
Identified: We’re currently experiencing intermittent outages and our teams are working diligently to bring everything back online. We sincerely apologize and thank you for your patience
Oct 16, 16:16 PDT
